Technical Service Assistance

support-banner

Central Technical Support Number:

  • For All OPW-FMS, OPW-FCS & OPW-FC Technical Support & Service Issues:
    • Call 1-877-OPW-TECH (877-679-8324)
    • For calls outside US and Canada, call +1-708-485-4200
    • Fax 1-800-421-3297
    • Monday through Friday, 7:00 am to 6:00 pm, US CST
Online Support:
Distributor Portal:
  • Enter the Distributor Portal (PASSWORD REQUIRED) - Check order/shipping status, review system and part warranty status and read the latest distributor bulletins from OPW.
  • Not registered? Access exclusive features when you register with the OPW Distributor Portal. Check your order or shipping status with our automated database search utility, or review a system's or part's warranty status. Click on the registration link above and simply follow the step-by-step registration process. Be sure you have your distributor I.D. handy. You'll also be asked for your key. Your key may be your zip code or company phone number. If you have any questions, contact the appropriate support number above.
Technician Portal:
  • Enter the Technician Portal (PASSWORD REQUIRED) - View recent service bulletins or buy and take product recertification tests.
  • Not registered? See what you've been missing when you register now – view recent service bulletins, access a centralized product resource center or buy and take product recertification tests. Click on the "register now" link above and simply follow the step-by-step registration process.